User Feedback
Bug reports, feature ideas, rough edges: we read every message.
How to Submit Feedback
Email Us
Email is the most direct route. Response times are listed below.
Send it to:
hi@autodub.netEmail Template
You don't have to use this, but it covers everything we usually need:
Subject: [Feedback] Brief description Detailed Description: - What the problem or suggestion is - What you did just before it happened - What you expected - What actually happened Your setup: - Browser and version: (see your browser's About page) - Operating system: - AutoDub version: (shown on your browser's extensions page) - Video URL: (if it only happens on one video) Other Information: - Screenshots or recordings (if any) - Error messages (if any)
Response Time
- Urgent issues: usually answered within 24 hours
- General issues: usually answered within 2-3 business days
- Feature suggestions: no reply timeline; the ones we adopt show up in a future release
Quick Solutions for Common Issues
Before you write, it's worth checking our user guide, which answers the most common problems.
Tip: Screenshots, error messages, and the exact steps that trigger a problem help us fix it much faster.
Thanks for using AutoDub, and for taking the time to write.